Privacy Policy

1. Overview

This Privacy Policy outlines how Rebecca Hine collects, uses, stores and protects your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using this website or engaging in services, you consent to the practices described in this policy.

2. What Personal Information Is Collected

Personal information may include:

Name, email address and phone number
Booking and payment details
Health, wellbeing and personal history information you choose to provide, including on intake forms and during sessions
Your answers to the self-assessment quiz
Session recordings and personalised hypnosis audio
Website usage data (via cookies and analytics tools)

Only information reasonably necessary for providing services or operating this website is collected.

3. How Information Is Collected

Information is collected when you:

Submit a contact, booking, intake or consent form
Complete the self-assessment quiz
Communicate via email, phone, message or the website
Engage in services, in person or online
Use or browse this website (via cookies or analytics tools)

4. Purpose of Collection

Your information is used to:

Provide and manage services
Create your personalised recordings
Respond to enquiries
Process bookings and payments
Maintain client records
Send emails you have signed up for, including quiz results and follow-up content
Improve website performance and user experience
Meet legal obligations

5. Health Information

Health and personal information shared on forms or during sessions is treated as sensitive information under Australian law.

This information is:

collected only with your consent
used solely for the purpose of providing services
handled with strict confidentiality

6. Session Recordings

Personalised hypnosis recordings are created from your session for your personal use. They are delivered to you securely and are not shared with anyone else.

7. Email Communications

If you complete the quiz or join the mailing list, you may receive emails related to your results and my services. You can unsubscribe at any time using the link in any email.

8. Testimonials and Client Stories

Client feedback is only published with your consent. Names, identifying details and specific circumstances are changed or omitted to protect your privacy.

9. Storage and Security

Reasonable steps are taken to protect your information from misuse, interference, loss, and unauthorised access or disclosure.

Information is stored electronically using secure platforms and systems.

10. Disclosure of Information

Your personal information will not be sold. It is only shared:

with your consent
where required or authorised by law
to trusted third-party service providers that help run this business (e.g. booking, payment and email systems)
where I reasonably believe disclosure is necessary to lessen or prevent a serious threat to your life, health or safety, or that of another person

11. Website Analytics and Cookies

This website may use cookies and analytics tools to understand website traffic and improve user experience. You can disable cookies through your browser settings.

12. Access and Correction

You may request access to, or correction of, your personal information at any time by contacting hello@rebeccahine.com.

13. Data Retention

Personal information is retained only as long as necessary to provide services and meet legal or administrative requirements. Client records are securely destroyed or de-identified once they are no longer needed.

14. Overseas Disclosure

Some third-party services used (e.g. booking platforms and email providers) may store data overseas. Reasonable steps are taken to ensure these providers comply with appropriate privacy standards.

15. Complaints

If you have a concern about how your information has been handled, please contact me first at hello@rebeccahine.com and I'll respond as soon as possible. If you're not satisfied with the response, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

16. Changes to This Policy

This Privacy Policy may be updated from time to time. The current version will always be available on this website.

17. Contact

Rebecca Hine

Tamborine, Queensland

Email: hello@rebeccahine.com